Yes, NOOSGOP provides free global shipping for orders over $120 Orders below this amount incur a standard shipping charge, which differs by location. For shipping rates and further information, please refer to our shipping policy.

Orders from noosgop.com are handled 1-3 business days. You can refer to our shipping policy to learn about the estimated shipping time.Upon shipment, you’ll receive a tracking number via email, allowing you to monitor your package through our tracking page. Delivery timelines depend on your region, but we strive for prompt and reliable service.

Unfortunately, once an order has been dispatched from our warehouse, we have no control over any delays within the postal network. Please know, your order is on its way, and we are doing everything we can to ensure it is delivered as quickly as possible.

If your order takes longer than expected to arrive, don’t hesitate to reach out to our Customer Care Team at service@noosgop.com. We’ll jump on it and work with our courier partner to get things sorted for you ASAP.

If your country is not listed please email service@noosgop.com for a shipping quote.

NOOSGOP ensures a 7-day return and exchange period for all purchases. Should your item not meet expectations, reach out to us at service@noosgop.com for assistance with the process. Visit our return and exchange policy for complete eligibility and procedural details.

Absolutely, exchanges are permitted within 7days of delivery. The handbag must remain in pristine condition, with original tags intact and no damage. Contact us at service@noosgop.com, including your order number in the subject, and we’ll facilitate the exchange. See our return and exchange policy for more.

Once your return is received, processing time can take 3-4 business days. Please allow extra processing time during high volume periods.

Sadly we don't accept the return of sale items. All sale items are final, there is no exchange or refunds on sale items unless defective or faulty. (Please note 'sale items' are items under the sale section of our website)

Yes, adjustments or cancellations are possible by emailing service@noosgop.com.We’ll accommodate your request if the order hasn’t shipped yet. Post-shipment, changes aren’t feasible, so please contact us promptly if revisions are needed.

Insert your discount code into the provided field at checkout and select "apply." A valid code will adjust your total accordingly. For automatic promotions, the discount reflects in your cart directly. Reach out to service@noosgop.com if you face any difficulties.

Processing takes 1-3 business days. For updates during this period, contact service@noosgop.com. After shipping, a confirmation email with a tracking code will arrive, usable on our tracking page to follow your order’s journey.

Spotted a style you love but it’s currently out of stock? No worries! Our Customer Care Team is here to help. Just reach out via live chat or email, and we’ll check if it’s coming back soon. We’ve got your back!

Please inspect your order immediately upon receipt and contact us at service@noosgop.com promptly if the item is defective, damaged, or if you received the wrong item. This allows us to evaluate the issue and take appropriate corrective action.

We're sorry to hear you have received an incorrect or faulty item. Please email service@noosgop.com with your order number and 2-3 clear photos of the item, so we can solve this as soon as possible.

Please refer to the "Product Details" section of each item to learn about the detailed information.

NOOSGOP pieces are generally true to size, so we recommend choosing your usual size. Fit may vary slightly by style and fabric. For help, check our Size Guide or contact Customer Care with your measurements and usual size. Some styles are intentionally oversized — size down if you prefer a closer fit. For more details, see the Model’s info and customer reviews on the product page.

Import taxes, customs duties, and fees may apply depending on your country's regulations. These charges are usually determined by your local customs authority and are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.